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Flash Based Websites | The Good, the Bad, and the Ugly

I know, how can I use the word ugly when referring to flash? Well flash is not ugly – it is truly awesome. My goal is to help with business web basics. I want businesses to carefully choose when to use flash and understand why it might not be the best choice.

Flash-based sites have truly improved over the years, and as Macromedia continues to rock out with super cool and trendy features, there will be more attraction to use flash sites for businesses.

Google Analytics can even track a Flash based site. There was a time when no one even considered that! However, Flash based sites have been disputed in regards to Search Engine Optimization. So, here it is as I see it – the good, the bad, and the ugly.

Ann goes over Flash at Business Web Basics
Ann goes over Flash at Business Web Basics

The Good:


Flash’s Action script has almost unlimited possibilities! Games, cool movie trailers, video advertisements, banner ads are showing up when we do a daily search and are creating followings. I loved the “Elf Yourself” from Staples. Everyone sent me that e-mail! Programmers are using Flash to create these interactive, addictive internet phenomenons. There are Flash based items like cool inquiry forms to user friendly Flash-based games. From a link building standpoint or an interactive internet visit, Flash is better than good it is GREAT!

If you have a Flash website, it will work with any browser. This is a great benefit because a CSS site, or template site, or other types of sites, have to be cross checked in various browser platforms. Once a Flash website is finished it will look the same on every computer…that is IF the user has a Flash Player installed.

If you want to brand a message in an effective manner – like using animation, or video with text, Flash is a great option because it is vector based which means the file size is smaller unlike a movie file, which is HUGE! Smaller files make quicker downloads.

Ok – enough about the good. Here is the BAD.

Getting a Flash Player:

Do not kid yourself by thinking everyone has one because they do not. So if they land at your awesome Flash website but can’t see it until they download a Flash player, YOU risk losing that customer!

I think that is pretty bad – but it gets worse…

You have to put an outgoing link on your business website directing the user where to go get a Flash player. So the visitor has landed at your site and you ask them to leave, go get a Flash player, THEN they have to download the player – let’s hope it works – BUT WAIT what else do they have to do? They have to INSTALL the player. Pretty Bad right!

By this time you have lost some of your traffic – I promise you not all people want to see your site so bad they will go through all these steps!

Now the Ugly:

It is VERY HARD to rank a website that was built with Flash. Your website is all graphics so there is not any “text” on the page. Search Engines will not be able to index your content. So you have an AWESOME website but the “keywords” you want to rank for you can’t. Now I think this is ugly. Really ugly.

I want to say this – if you choose to have a Flash site for fun, or as a community playground, or as a viral interactive application – go for it! BUT… if you want to give your business the best opportunity to have keywords rank in a search engine. Go another route! If you have a DEVOTED Flash programmer, that has come up with creative options to have text be in the html great, try it out but why when you can start right from the beginning!

Can it get any uglier? Well yes it can. If you go with a business Flash website your visitors will face they ultimate killer with websites…

If I have to wait – I hit the back button. Most users do not like to wait. So even if they already have a Flash player, how long will it take to download your site? Trust me even if you have your website hosted at the fastest server in the world – it does not matter.

It depends on the users ability to get it. I know you are thinking “doesn’t everyone have cable or DSL?” No, they don’t. Even if they do you are thinking all is right in their world to download your whole website.

Look at one of the largest sites in the world – Google. They distribute Flash ads but they do not have a Flash website. Yahoo – same thing.

So – I think I gave tons of Good, Bad and the Ugly.

You choose – I say only use Flash if you do not care about driving traffic. Like an art gallery for example. They can have a great html website then have their gallery pictures available in a flash movie as an OPTION for the user to see. Or a health spa can have a CSS and html website that loads very, very fast with tons of navigation and one option is a Flash movie of their treatment rooms.

This gives the VISITOR information AND allows them to CHOOSE to see the Flash content.

Who should use Adwords?


This is a loaded question!

Adwords can be used for so many things! Here are some questions to ask yourself?

Do you know your keywords that convert to customers?
If not Adwords can help identify them!

Can you afford to invest in research to learn what works best on your website?
If yes Adwords can help!

Are you trying to brand a product or image?
If yes Adwords can help.

Are you aware of what page layout converts best for your product?
If not Adwords can help.

Do you think if you had tons of traffic to your website you would have more sales or calls?
Adwords is a good test for this.

Food for thought…

AdWords Questions taken live at Business Web Basics class
AdWords Questions at Business Web Basics class

The Internet has revolutionized the way individuals do business. As a result new ways to advertise a product or service are available.

I am certified by Google as an Adwords Professional. I take the set up of Adwords seriously, and believe that managing Adwords, when done right, will show a return on investment quickly! Or it will show that it is NOT a good investment.

I developed a course called Business Web Basics. It is designed to help a business owner get the best results from their Adwords with out learning how to manage Adwords!

This course is for people who want to learn how to work with and manage employees, vendors, or outsourced consultants.

If advertising is important to your business than consider investing some money on a Google Adwords campaign. Remember, you are in control of the amount of investment! I promise that you will learn what works and what does not. Develop your website goals and strategies. Then test, test, test and when your done test some more.

New Year – time to review your web strategy…


Reflecting on the last year before the New Year Comes is a good metaphor with web strategies. Always looking at what works and what does not work. Get rid of the old and fly with the new!

Your website is where your online business web presence resides — it’s like the headquarters of your company for the entire world to see – in digital format. First impressions mean a lot when meeting someone for the first time and when your customer lands on one of your web pages, it is the first time they are meeting you, so you and your company need to make a GREAT first impression!!!

So to have great first impression it is important to practice good design principles. It is the business owner’s responsibility to make sure the right Webmaster is in place!

Let’s review some business web basic strategies that most company websites aspire to achieve.

1) That the website reaches out to the maximum number of visitors and sells to as many people as possible.

2) That the website has clear navigation. The navigation menu should be very easy to use so that visitors know how to navigate around your website without confusion.

3) Make your site load quickly! Any image on your website MUST be optimized! Slow loading sites make visitors leave.

4) Keep customers on your site. Content on a page should have paragraphs that have a reasonable length. If a paragraph is too long, it will deter visitors from reading your content. This means they do not stay – they go to a more “user friendly” website.

5) Make sure your website is cross-browser compatible. This is a simple step that when not taken will cause your company to lose out on a lot of prospective visitors.

How can you keep unique visitors coming back?

The cookies keep Santa coming back year after year

A lot of successful websites depend on returning visitors to account for a major part of their traffic. The site creates credibility and the “fear” issue of is this site “good” just melts away. Returning visitors are easier to convert into paying customers because the more often they return to a site, the more trust they have in that site. So here are some ideas to keep your visitors coming back.

1) Start a blog

A blog is like keeping an online journal. It is a place where you can freely write about your company, your employees, your products, and many other types of information that you think your customers would appreciate reading about. The most important piece of a blog is to keep it updated with latest news about your topics. Human beings are curious creatures and they will keep their eyes glued to the monitor if you post fresh news frequently. Posting (simple term for writing) regularly on a blog will build up your credibility as you are proving to your readers that there is a real life person behind the website curtain.

2) Carry out polls or surveys

Polls and surveys are offer additional forms of interaction with users in a website. It is a simple and easy option to get information to your users or to get information from your users. Surveys and polls provide a quick way for visitors to voice their opinions and to get involved in your website. The results from polls or surveys can be published in an article. Publishing the results accomplishes two things, it gives you the website owner fresh content, and it encourages the visitor to come back and see the results! Remember to use polls or surveys that are relevant to the target market of your website.

3) Update your site frequently with fresh content

Update your site frequently with fresh content so that every time your visitors come back, they will have something new to read on your site. New and fresh information is the most widely known and most effective method of attracting returning visitors. Do not get confused and think this means to “update your content” this means to “add NEW content” to your website! Do not blame your webmaster (unless your webmaster also writes your content) if you do not have regular content added to your site. Don’t be lazy – write content – or hire a content writer. A simple trick is this, write content for 365 pages, then ask your webmaster to post one each day. Now that would be GREAT for your site! Visitors do not want to browse a site that looks the same year after year, day after day, so keep your site updated with fresh info!

4) Host a forum or have a chatroom

When you host a forum or have a chatroom, you are providing your visitors a place to voice their opinions and interact with their peers — all of them are visitors of your site. As conversations build up, a sense of community usually follows and visitors want to come back to your site regularly. The reason I say forum or chat room is not meant to be separate, you can have both. So people prefer to engage in posting questions or problems and reading results. A forum keeps threads of conversations (basically a digital record) so many people can get involved. A chatroom is usually just for the present. You log in and speak with who is there. Friends meet and they then schedule times to chat. Great ways of interaction on a website.

5) Hold puzzles, quizzes and games

Just imagine how many office workers procrastinate at work every day, and you will be able to gauge how many people will keep visiting your site if you provide a very interesting or addicting way of entertainment. You can also hold competitions to award the high score winner to keep people trying continuously to earn the prize. Be careful for sweepstakes, there are legal issues that vary state to state. Anything that holds someone’s attention will keep them coming back!

6) Offer bookmarks

Offering bookmarks is a great way to encourage a visitor to not only visit your website again but to “save it” by book marking the page. Most browsers allow a visitor to bookmark a page by adding it to their favorites category. Having this option on every page can actually have a visitor bookmark more than one page. A bookmark can be to an internal web page not just the home page. Bookmarks are good and customers use them!